ORDERS BY FAX
Orders may be placed by FAX by calling our FAX line (954/785-2535) open 24 hours a day, seven days a week, from anywhere in the world. Please be sure that all part numbers and quantities, complete name, address, phone number, credit card number with expiration date and shipping instructions are legible. Your order will be shipped by the next working day.

TECHNICAL ASSISTANCE AND CUSTOMER SERVICE
If you need technical assistance with RIVA products, please call 954/247-0705. If you have a problem with an order, need to check when an order was shipped, need a part number or have questions about parts applications, please call 800/241-4544.

PAYMENT
Retail orders are shipped UPS C.O.D. via personal check, money order, cashiers check or pre-pay with Visa, MasterCard, American Express or Discover card. Dealer orders are shipped UPS C.O.D. via company check, money order, cashiers check or with the previously listed Credit Cards. RIVA Racing offers no credit terms. Dealers presenting a bad check will be placed on a PREPAYMENT Only Status until the problem has cleared. All Florida dealers must furnish RIVA Racing with a completed Florida State Resale Card or the appropriate sales tax will be charged. All C.O.D. orders are subject to current UPS pricing charges per box shipped. These charges are included in addition to the normal shipping charges.

SHIPPING
All orders are shipped UPS Ground and are normally shipped on a same day basis if received by 12 noon Eastern Standard Time (excluding orders sent via fax). UPS Overnight, UPS 2-Day, UPS Saturday, UPS 3-Day and Federal Express services are available upon request for additional charges. Damaged merchandise must be returned to our shipping department within 14 days of the invoice date with a RA#. Therefore, please inspect all boxes upon delivery. All damage claims are to be reported to the freight carrier. Credit Card orders must be shipped to address of Credit Card holder unless otherwise approved by RIVA Racing.

FOREIGN ORDERS
Foreign orders must be pre-paid in U.S. dollars. When placing an order by mail or FAX, please include your exact shipping address and FAX number, (with your country & city code). This is very important. We will FAX a quote and a request for payment with instructions. Credit Card Authorization Form (Adobe® PDF file)

BACK ORDERS
Back orders are shipped automatically if less than 30-days from original order date. We will verify, by telephone or FAX, any back orders held over 30-days before shipping.

RETURNS
Do not return any merchandise without calling and receiving a return authorization number (RA#). This number must be used for all returns and must appear prominently on the outside of the box. No returns are allowed on electrical parts, tools or special order items. All returns must be made within 14 working days from the invoice date, and may be subject to a restocking fee.

DISCLAIMER OR WARRANTIES
Any warranties on the products sold hereby are those made by the manufacturer, if any. The seller hereby disclaims all warranties either expressed or implied, including any implied warrantee or merchantability or fitness for a particular purpose, and RIVA Racing, neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of said products.